When you place a Purchase Order for an ARBOC bus through Crestline, you’re taking the first step toward receiving a high-quality, customized vehicle tailored to your needs. From the moment your PO is submitted, Crestline takes charge of managing the entire process, ensuring that everything from production to final delivery runs smoothly. By working closely with the Original Equipment Manufacturer and the Service Centre, we handle all the details, so you can rest assured that your bus will be built, inspected, and delivered on time. Here’s a breakdown of what happens after you submit your order.
PO Confirmation: Crestline sends the PO to the OEM to confirm acceptance of the submitted quote for your ARBOC bus.
Production Scheduling: After the OEM receives the PO, they will schedule your bus for production. If the chassis has already been delivered by Crestline’s chassis team to the OEM’s yard, production proceeds. If not, the schedule will wait until the chassis arrives.
Production Status Report: The OEM adds your bus to the monthly ‘Production Status Report,’ which includes the start and completion dates and assigns an OEM number. Crestline receives this report monthly to stay updated.
Schedule Alignment: Crestline updates its internal production schedule to reflect the OEM’s report and ensure alignment with the production timeline.
Bus Completion Notification: When your ARBOC bus is completed, the OEM sends Crestline an email notification, which includes the necessary documents for importing the bus.
Delivery Arrangements: Crestline processes payment and arranges for either a driver or a truck (depending on requirements) to pick up the bus from the OEM and deliver it to the Service Centre. Simultaneously, we coordinate with the Service Centre for parts availability, estimated time of arrival, required work, and the expected completion date.
Service Coordination: Crestline works closely with the Service Centre until the bus is fully completed and ready for final delivery.
Finalization and Delivery: Once the Service Centre confirms that the bus is ready, they will send an invoice and all required documents, including the completed PDI (Pre-Delivery Inspection) sheet. Crestline then arranges the final delivery to you.
This streamlined process ensures your bus is built, delivered, and ready to serve as efficiently as possible. You can have confidence that your ARBOC bus is being handled with the utmost care and professionalism. From the moment you submit your Purchase Order to the final delivery of your bus, Crestline is dedicated to ensuring a smooth and transparent experience.
