There’s nothing worse than paying a hefty price for the wrong vehicle that doesn’t serve the needs of your business or your passengers. If your service requires non-emergency transportation, choosing the right vehicle is key to ensuring safe, comfortable, and cost-effective transfers.
Non-emergency medical transportation (NEMT) helps patients travel safely between facilities when urgent care isn’t required. For hospitals and care providers, it means offering safe, comfortable, and efficient transfers without the cost of operating an ambulance.
That’s where patient transfer vans make the difference. Intentionally built for non-emergency transport, they deliver the right mix of comfort, safety, and value. Unlike retired ambulances that are costly to maintain or passenger vans that lack medical features, Crestline’s patient transfer vans are designed for professional, reliable, and patient-focused transport.
Simplified operations, certified for safety
A patient transfer van makes operations simple and efficient. It does not require an ambulance certification or a licensed paramedic to operate, which helps organizations reduce staffing costs and improve scheduling. Trained attendants or professional drivers can safely manage transfers with the right equipment and procedures in place.
Even though a patient transfer van does not require full ambulance certification, it must still meet key safety standards. As an example, all Crestline models include high-strength laminated glass (92A) that meets FMVSS 226 standards. This reinforced glazing helps prevent occupant ejection during side impacts and is an important safety feature for any non-emergency medical transport vehicle.
Intentionally built for non-emergency transportation
Selecting a patient transfer van means you’re receiving a brand-new vehicle designed specifically for non-emergency transportation. That means no hidden wear, no outdated systems, and no costly repairs down the road compared with a used or decommissioned ambulance.
With modern technology like advanced HVAC, LED lighting, and improved insulation, these vehicles are built for reliability and year-round comfort. They also come with full manufacturer warranties and easy access to service parts, reducing downtime and maintenance costs.Beyond performance, a clean, modern van reflects professionalism and trust. For healthcare organizations, presenting a safe, up-to-date vehicle reassures patients and families that their well-being is in capable hands.
Comfort that supports patient well-being
A patient transfer van is designed to make every ride as comfortable and stress-free as possible. Unlike ambulances, which can feel intimidating and clinical, PTVs provide a calm and welcoming space that helps patients relax during transport.
With smooth suspension, ergonomic seating, and quiet interiors, every element is designed for comfort. Efficient climate control keeps temperatures consistent year-round, ensuring passengers stay at ease whether it’s a short trip across town or a longer transfer between facilities.
For patients recovering from treatment, managing chronic conditions, or living with mobility challenges, this level of comfort makes a meaningful difference, turning necessary transport into a safe, dignified, and positive experience.
Equipped with exactly what you need, nothing more
A patient transfer van includes everything required for safe, efficient medical transport: no unnecessary equipment, no wasted space. Each unit is outfitted with stretcher mounts, oxygen storage, and safety restraints, ensuring secure and compliant transfers every time.
By focusing only on essential medical and mobility features, operators avoid the clutter and cost of unused emergency systems found in ambulances. The result is a vehicle that’s lighter, simpler to maintain, and easier to operate.Every Crestline patient transfer van can also be customized to your needs, with options for attendant seating, wheelchair positions, and secure storage. It’s a clean, efficient design that supports your team’s workflow and your patients’ comfort.
Easier to maintain, supported by experts
Every Crestline patient transfer van is backed by a dedicated team of professionals who understand your vehicle inside and out. From in-house engineers who design for long-term durability to certified technicians who specialize in both non-emergency and emergency medical vehicles, our team ensures every unit is built to perform and easy to maintain.
Across Canada, Crestline’s nationwide service network provides ongoing support wherever your operations are based. Our parts department stocks a wide range of components for quick turnaround, reducing downtime and keeping your fleet on the road.
Behind every vehicle is a customer care team committed to helping you get the most out of your investment. Whether it is regular maintenance, technical support, or parts assistance, Crestline stands with you every step of the way.
A patient transfer van is a great addition to any fleet providing non-emergency transportation. What matters most is how it’s built, the quality of its components, and the comfort it offers to the patients you transport. It’s also essential to ensure the vehicle meets non-emergency compliance standards, since it is not an ambulance but a vehicle designed specifically for safe and comfortable patient transportation.
